Terms of service

This website is operated by Dazzle Bay. Throughout this site, the terms “we”, “us”, and “our” refer to Dazzle Bay. These Terms of Service govern your access to and use of our website, including all content, features, functionality, and services offered. By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms of Service, as well as any additional policies referenced herein, including our Shipping Policy, Refund & Returns Policy, and Privacy Policy. If you do not agree to these Terms, you must not access or use this website.

Use of Website

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You agree to use this website solely for lawful purposes and in a manner that does not infringe upon the rights of others, restrict or inhibit their use of the website, or violate any applicable laws or regulations. Any unauthorized use of this website, including attempts to gain unauthorized access to systems, interfere with functionality, or transmit malicious code, may result in termination of your access and may give rise to legal action.

Orders, Pricing, and Payment

All products and services available on this website are offered by Dazzle Bay, operated as a sole trader by Ayush Shakya in New South Wales, Australia. Our Australian Business Number (ABN) is 79 718 254 920. Dazzle Bay is not registered for GST, and all prices displayed on this website are in Australian Dollars (AUD) and do not include GST.

When you place an order through our website, you are making an offer to purchase the selected products subject to these Terms of Service. All orders are subject to acceptance by Dazzle Bay. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, suspicion of fraudulent or unauthorized activity, or limitation of quantity per customer, household, or order.

All prices are subject to change without notice. Payment must be received in full before an order is processed and dispatched. By providing payment information, you represent and warrant that you are authorized to use the selected payment method. If an order is cancelled after payment has been processed, a full refund will be issued to the original payment method.

Product Information and Availability

We make every reasonable effort to ensure that all product descriptions, images, and pricing information on this website are accurate and up to date. However, we do not warrant that such information is free from errors, complete, or current at all times. Variations in colour, appearance, and finish may occur due to differences in device displays or manufacturing processes. All products are subject to availability, and we reserve the right to limit quantities, discontinue products, or modify product specifications at any time without prior notice. The inclusion of any product on this website does not guarantee its availability.

Shipping and Delivery

Shipping is provided in accordance with our Shipping Policy. All delivery timeframes are estimates only and are not guaranteed. While we take reasonable steps to ensure timely dispatch, we are not responsible for delays caused by third-party carriers, including Australia Post, or events beyond our control such as weather conditions, public holidays, or logistical disruptions. Risk of loss or damage passes to the customer upon dispatch or delivery, depending on the shipping method. Customers are responsible for providing accurate delivery information and ensuring availability to receive deliveries.

Where local delivery is offered, it is subject to geographic eligibility and operational capacity. Customers selecting local delivery must ensure that delivery details are accurate and that appropriate arrangements are made to receive the order. Dazzle Bay is not liable for unsuccessful delivery attempts resulting from incorrect information or unavailability at the delivery location.

Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are governed by our Refund & Returns Policy. By placing an order, you acknowledge and agree to the conditions outlined in that policy, including eligibility requirements, exclusions for certain products such as earrings and sale items, and responsibility for return shipping costs. Dazzle Bay reserves the right to refuse returns that do not comply with the specified conditions. Customers must ensure returned products are unused, in the original condition, and accompanied by original packaging where required.

Product Use and Care

Our jewellery is designed for everyday wear; however, its longevity depends on proper care and usage. We do not guarantee that products will remain in their original condition under all circumstances. Dazzle Bay is not responsible for damage resulting from misuse, improper handling, exposure to chemicals, water, or environmental conditions, or normal wear and tear over time. Customers are responsible for following any care instructions provided.

Consumer Guarantees

Nothing in these Terms of Service excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law. Where required by law, our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality.

Limitation of Liability

To the fullest extent permitted by law, Dazzle Bay shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, revenue, or data. Our total liability for any claim arising out of or relating to the use of our products or services shall not exceed the amount paid for the product in question.

Intellectual Property

All content on this website, including text, images, graphics, logos, and product descriptions, is the property of Dazzle Bay or its licensors and is protected by applicable intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any content without prior written consent is strictly prohibited.

Third-Party Services

We may use third-party services to facilitate our operations, including payment processing and shipping. We do not control and are not responsible for the content, policies, or practices of these third parties. Your use of such services is subject to their respective terms and conditions.

Privacy

Your personal information is collected, used, and disclosed in accordance with our Privacy Policy. By using this website, you consent to such processing.

Indemnification

You agree to indemnify, defend, and hold harmless Dazzle Bay from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms of Service or your misuse of the website or products.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will take effect immediately upon posting on this website. Continued use of the website following such changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 dazzlebayjewels@gmail.com